Many property owners think it’s unnecessary and costly to use a ‘proper’ key holder and choose to use friends, family or neighbours but the benefits can far outweigh the cost, and many insurance companies will often not pay out on claims if you cannot prove the property has had regular checks when vacant. In addition, having one point of contact to help you manage your property abroad can make it less stressful, more cost-effective and give you peace of mind that your property stays secure, is regularly, and remains well maintained in your absence.
- Established Business (since 2017)
- Fully Registered Fully Insured
- Hold Casier Judiciaire No.3
- Wide Range of Services
- Limited Client Base
- Speak English and French
- Excellent References
We are fully registered and fully insured for all of our activities, with many years of experience and a high level of standards and client relations. To our knowledge, we are the only company covering our area that is fully registered for the service we offer, including specifically having our main activity registered as keyholding and private security. We also both hold our Casier Judiciaire Bulletin No.3 (French equivalent of a CRB check) and are happy to provide copies of all paperwork to prospective clients. For our keyholding clients, this ensures we are able to provide you and your insurers or other authorities with the paperwork to prove your house is cared for appropriately in your absence.
We offer a professional, trustworthy and reliable service for one-off or regular clients and all services are tailored to the needs and demands of our clients. We take as much pride and care in our client’s properties as we would in our own home. We offer flexible working arrangements- either monthly contracts giving clients commitment of our services over a longer-term, or ‘on-demand’ just paying for the services you need, as and when you want them. We can offer and are registered for services covering all aspects of caring for and maintaining your property internally and externally, and are also able to appoint and manage third party trades on your behalf if necessary for specific services we are unable to offer (such as chimney sweeping, pest control, servicing). We can also help manage your other third-party services (such as cleaners, garden services or other artisans working at the property) by communicating any issues with services, advising on tasks to be undertaken, providing access when necessary, and helping you verify the quality and finish of works before invoices are paid.
Being a local company that can provide you with a professional service, outstanding references and client testimonials, you can rest assured that your property is in the best possible hands. We are a business with a focus on excellent service for our clients, with a small local client base so that we can offer the best service possible, enabling us to be responsive and flexible with our services and available as and when needed, even at sort notice. However frequently or infrequently you require our services, we can always be contacted quickly and responsively to deal with any issues, queries or requests.
A good level of French is spoken and we have a good network of contacts enabling us to deal quickly and appropriately with any situations or issues that may arise at your property whether this is dealing with utilities, authorities, artisans, guests, neighbours or anyone else we may come into contact within the course of managing and caring for your property. We are also well-versed in the french administrative system and processes and can advise on, or undertake, administrative duties on your behalf if necessary.
We offer a totally tailored service with a flat rate for the keyholding, and a ‘bolt-on’ charge for all other services. Our charges are clear and concise with no hidden extras. We work quickly and efficiently with excellent working practices to ensure our services are as economical as possible for our clients yet provide the highest level of service. Correctly prepared invoices are issued monthly showing a full breakdown of services and charges. So you are free to use us as much or as little as you like, but have the confidence that we are always on hand if needed!
If you’d like to discuss our services in more detail, please feel free to get in contact